Frequently Asked Questions (FAQ'S)
How long does delivery take?
Our standard delivery time is 5-7 business days. Please note that processing times may add 1-2 days before your order is shipped.
How do I start a return?
To initiate a return, please contact our customer service team at leovantiuk@gmail.com with your order details. We’ll guide you through the process.
Do I have to pay for return shipping?
Return shipping costs may apply unless the return is due to a defect or an error on our part.
Can I change or cancel my order after placing it?
Orders can only be modified or canceled within 24 hours of purchase. Please contact us as soon as possible to request changes.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us immediately at leovantiuk@gmail.com with photos of the item, and we’ll resolve the issue quickly.